Bruce Kreeger, Author at

Hosted PBX – Hassle-Free Solution!

June 13, 2021 by Bruce Kreeger

Hosted PBX – Hassle-Free Solution! By: Bruce G. Kreeger Jumpstart your communications with a hosted PBX that lets you keep control. Unlike most hosted PBX solutions, that leave you with a hefty bill and loss of control and flexibility, we...

News

Mobotix S74: High-End Multitasking in Video Technology

June 10, 2021 by Bruce Kreeger

Mobotix S74: High-End Multitasking in Video Technology By: Bruce G. Kreeger Four Flexible Modules Combined in a Single Camera More security. More perspectives. More possibilities. No MOBOTIX camera has ever been this flexible before – with up to four modules....

Hosted PBX

Five Contact Center Trends in 2021

June 9, 2021 by Bruce Kreeger

Five Contact Center Trends in 2021 By: Dan Barraclough Despite everything that happened in 2020, contact centers remain a vitally important way for businesses to connect with customers. However, things are changing. Technologies are advancing, communication trends are shifting, and...

News

3CX V18 Alpha 4: App Auto Selects Best Codec

June 8, 2021 by Bruce Kreeger

3CX V18 Alpha 4: App Auto Selects Best Codec V18 Alpha 4 is out now! Here is what you can expect to find: App: Auto set codec depending on Network (WiFi/3G/4G) Set the default codec to use when the...

News

Real Time Crime with MOBOTIX Cameras

June 7, 2021 by Bruce Kreeger

Real Time Crime with MOBOTIX Cameras Real Time Crime (RTC) was established by the Westchester County Police Department and its partners in 2017, aiming to unify collaboration across the county’s 40+ police departments. RTC’s arsenal includes a combination of surveillance,...

News

What is a Public-Safety Answering Point or PSAP?

June 4, 2021 by Bruce Kreeger

What is a Public-Safety Answering Point or PSAP? By: Bruce G. Kreeger A public-safety answering point (PSAP), sometimes called “public-safety access point” is a call center where emergency calls (like police, fire brigade, ambulance) initiated by any mobile or landline...

News, VoIP

VoIP for Business: Why It Makes Sense

June 3, 2021 by Bruce Kreeger

VoIP for Business: Why It Makes Sense Voice over Internet Protocol phone systems make good sense for small businesses. In fact, recent research states that more than one-third of all businesses are now using a VoIP phone system, with the...

3CX, News

VOIP is Making Everyone More Productive

June 2, 2021 by Bruce Kreeger

VOIP is Making Everyone More Productive Communication is essential for success of any business. Technologies that promise to enhance the method in which people communicate in a business environment have always found quick adoption among enterprises. VoIP, because of the...

3CX

Tips to Drive More Sales using Contact Center Solutions Part 3

June 1, 2021 by Bruce Kreeger

Tips to Drive More Sales using Contact Center Solutions Part 3 Offer Helpful Recommendations Your customers are looking for a solution to their problems, and they often appreciate recommendations for products and services that can help. After all, selling...

News

Fundamentals of CD/CI Pipeline

May 31, 2021 by Bruce Kreeger

Fundamentals of CD/CI Pipeline Providing your clients with the best possible software is always the No.1 priority. But doing so in the fast-paced, ever-changing technology landscape we live in is not an easy task. As soon as an update is...

Hosted PBX – Hassle-Free Solution!

Mobotix S74: High-End Multitasking in Video Technology

Five Contact Center Trends in 2021

3CX V18 Alpha 4: App Auto Selects Best Codec

Real Time Crime with MOBOTIX Cameras

What is a Public-Safety Answering Point or PSAP?

VoIP for Business: Why It Makes Sense

VOIP is Making Everyone More Productive

Tips to Drive More Sales using Contact Center Solutions Part 3

Fundamentals of CD/CI Pipeline

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