3CX

Evaluate Before You Invest in VoIP

Voice over IP (VoIP) systems are enjoying massive growth worldwide. According to Global News Wire, the VoIP services market can reach $140 billion in the next five years as companies are looking for ways to enhance their telephony without being tied to expensive, on-site hardware. For many enterprises, the sharp increase in VoIP prompts a drive to adopt before their traditional telephone service (POTS) solution is completely outdated. The problem? Jumping in isn’t always the right solution. Here are tips to help newcomers to VoIP, to evaluate their options before investing.

On or Off?

The first decision you need to make while thinking about a VoIP system is the location. Do you prefer to host the VoIP servers on-premises or off-premises? Both are applicable options. According to resources, if you do not have an existing communications hardware, it’s often more cost-effective to select hosted options, since setup time is less and there’s no new capital expense. Staying on-premises, meanwhile, provides you more granular control over security and access. When it comes to selecting a provider, research its strengths, and pick one that matches your requirements. For instance, some VoIP partners have vetted a host of cloud providers to make sure top-quality service.

Check Your Bandwidth:

Early-stage objections about VoIP included sound “jitter,” lag, and dropped calls. Cloud-based technologies have largely reduced these issues, but you may still experience issues if your Internet connection doesn’t have enough bandwidth. Here, even the best provider won’t be able to meet prospects since too-small bandwidth pipelines will naturally limit call quality.

Before investing in any VoIP telephony, make sure you’ve got room to spare on your existing Internet connection, if not, consider adding a second, dedicated line. As noted by It Pro, it’s also important to ensure your router is up to the task of prioritizing voice traffic and implementing quality of service (QoS) rules for VoIP data packets.

Consider Costs:

The cost of a hosted VoIP system is same like as a cloud computing service without any hardware purchasing or upgrades. While it’s tempting to cut costs wherever possible to limit the long-term affect, when it comes to VoIP, you will get what you will pay for. In other words, the value of your VoIP solution is determined by its reliability, adaptability, and usability, while you can find bargain-bin providers, the kind of service they provide will always be commensurate with their price.

Features and Futures:

Last but not least, consider what you need right now and what you might need down the line. This means reining in the impulse to spend big on every available VoIP feature and rather dial it back to include features that meet specific business requirements.

For example, if you’re in the middle of business expansion, it’s necessary to look for providers that specialize in mobile device support and enhanced video chat to keep staff and stakeholders in the loop. It’s also significant to consider the future. Does your prospective VoIP provider leave you room to expand by doubling or tripling your usage if needed and does it support the emerging infrastructure for unified communications-as-a-service? If not, you might want to keep looking.

New to VoIP? Understand your options, know your limits, find your price point, and consider your future before picking a provider, or Simply contact Clarity Technologies Group!

 

Clarity is proud to have been providing on-premises and Cloud Hosted Telephony to the America’s and the world since 2006. Our clients are worldwide and currently using our unified communications platform. Clarity Technologies Group, LLC surpasses expectations.

 

Call Clarity at 800-354-4160 today or email us at [email protected]. We are partnered internationally around the globe and we are open seven days a week 8:30 AM to 5:00 PM EST/EDT. http://45.33.92.219 and https://dotmantech.com.

 

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