3CX And Teams Integration In Ver 18 Beta 2 Working Excellently!
By: Bruce G.Kreeger
Clarity Technologies Group, LLC (Clarity) is an official 3CX alpha and beta tester. We really try to “break the system.” Infrequently we succeed. The object of this is to make sure that 3CX works 99.999 % of the time with a goal of 100%. If we can’t meet that we don’t sell it!
I am delighted to report that the Ver. 18 Beta 2 is working rock solid, on-site, and on ClarityCloudtm. Currently, the new 3CX version works on Linux Debian 10 with the 3CX Session Border Controller (SBC) located on-site.
Microsoft Teams Integration
3CX now natively supports Microsoft Teams. With our Teams integration, Teams users can dial 3CX users and vice versa. Teams users can dial out via 3CX and leverage 3CX’s extensive SIP trunk provider support. You can now save on costly MS365 calling plans.
More importantly, 3CX PBX features are far more advanced than Teams phone system features, and they are much easier to configure as well. To configure, follow our Microsoft Teams Business Voice configuration guide, which includes a simple four-step process.
The Teams telephony integration offers a cost-effective alternative to MS365’s Calling Plan. Users can call out via 3CX SIP trunks, using low-cost domestic and international tariffs offered by SIP providers in your region. Your team gets access to external calling through an interface they are familiar with. 3CX provides a seamless unified calling experience both for 3CX users dialing Teams users and vice versa.
More importantly, Teams users also benefit from a full-featured PBX that’s much easier to use and configure. With added contact center features such as advanced call queues, reporting, call routing, and more. Integration is a simple four-step process that also includes pre-populated scripts for the admin to execute.
Save on Teams Calling Plans
Dial externally via 3CX SIP trunks. Eliminate costly MS domestic/international calling plans. Choose your cost-effective SIP provider, like Clarity, in your region. Make do with less staff on expensive MS365 E5 license plans.
Other Cost Savers
Save on SBC solution licensing. Native integration in 3CX.No Teams-compatible handsets required. Use any IP Phone. Dial out when remote, with 3CX free apps for iOS and Android.
Call Clarity at 800-354-4160 today or email us at [email protected]. We are partnered internationally around the globe and we are open seven days a week 8:30 AM to 5:00 PM EST/EDT. http://18.104.22.168 and https://dotmantech.com.