Managing SIP Phone Service on an On-Premises PBX solutions – Part 1
A SIP phone service provides numerous tools and features that will help you to administer your business’s phones. Managing a hosted SIP phone service and managing an on-premise PBX are two very different experiences. We have elaborated here: link the pros and cons of both services. There is a solid number of unique advantages a hosted service holds over an on-premise solution.
Here are different ways for managing a SIP phone service to beat an on-premise solution.
1: Admin Portal
Most SIP phone services are normally equipped with online Admin Portal. The Admin Portal enables you to make instant changes to users, phones, and features across your phone system. If there is an emergency, the Admin Portal allows you to immediate access and full control over everything.
Admin Portals have intuitive interfaces that allow you to make changes at the click of a button. You can allocate features, calling privileges, setup phones automatically with IP phone booting, create / delete new users and generate financial reporting. You can control outbound calling by setting limits or auto-refills on Public Switch Telephone Network (PSTN) minutes.
On-premise PBX Admin Portal is not exposed to the internet. They rely on less friendly interfaces that need a serious investment of labor and time. If something malfunctions with the UI, there is rarely a dedicated support staff to bail you out.
2: Uptime
Different SIP phone services have consistent uptimes more than ninety-nine percent. With many clients, these providers dedicate necessary resources to ensuring their uptime is as close to one hundred percent as possible 24/7. They also send timely notifications to customers when there are network issues via email or Twitter and have websites, known as “trust pages”, where you can check the current network status of the phone system network. This makes it easier for you to alert your team of any potential disruptions to your phone service.
When things go wrong with an on-premise PBX then the results can sometimes be destructive. The whole phone system is housed within on-site servers that you are directly responsible for. If something gets seriously affected, your phone service could be down until a new server is bought and installed. Your company would make zero phone calls in this timeframe and all eyes will be on your department.
3: BYOD
BYOD stands for Bring Your Own Device policies, allows you to use any SIP phone on the market. The phones you purchase can be used with another service provider. You’re not “locked” into these phones. This way, you will not have to ask your boss for additional funding if you decide to leave your current SIP provider.
Bring Your Own Device policies come with the best technological and financial possibilities. A hosted phone system makes it easier to provide extensions and you can purchase phones that optimize your network’s potential. Additionally, you will get to choose the phones that are the perfect fit for your office, not pre-selected options that do not take your own requirements into account. Even better, some providers offer free Web Phone that take Desk Phones out of the equation but provision the same functionality.
An on-premise PBX might ask you to purchase a certain kind of phone for your company. If you ever change phone systems, the phones themselves may not even work with the new service.
To be continued…
Clarity is proud to have been providing one premises and Cloud Hosted Telephony to the America’s and the world since 2006. Our clients are worldwide and currently using our unified communications platform. Clarity Technologies Group, LLC surpasses expectations. For support email [email protected].
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