Clarity Services During Covid-19 pandemic

1: Telemedicine

Telemedicine promises to identify COVID-19 patients earlier with no risk to medical personnel

As health care providers work hard to meet the growing challenge of seeing patients quickly, an emerging technology offers an innovative new way to screen people for COVID-19. Originally developed to offer health care to people in remote places, telemedicine could become a major asset in battling the coronavirus epidemic. Because the health care provider and the patient are not together, there is no risk of spreading infection. Accordingly, the Centers for Disease Control and the World Health Organization have been urging hospitals and other providers to adopt or increase their telemedicine services.

This approach is already providing significant value, demonstrated by the COVID-19 treatment in China. The incidence of new cases was reduced from 3,000 a day to about 200 a day after half of all medical care was moved online.

Experts are enthusiastic about the role telemedicine can play in treating the pandemic because it is the perfect methodology for screening patients with symptoms. They can consult a medical professional quickly possibly 24 hours a day without having to worry about transportation or childcare and get a recommendation for the next steps they should take based on their symptoms. Getting a speedy answer can be a great comfort to worried patients. Research also finds that telemedicine is typically more cost-effective than traditional face-to-face visits and produces outcomes that are comparable or better.

Telemedicine providers have seen an increase in new users and are urging lawmakers to repeal laws that block the delivery of health care via telemedicine. Excitingly, congress recently passed a bill, with bipartisan support, to relax regulations that limit the role of telemedicine for Medicare users. Now the demographic most at risk in the pandemic, Americans over 65, will be able to access more care via telemedicine.

There are still state laws and regulations that must be addressed to fully harness telemedicine as a tool for battling the pandemic. As Michael Barnett, M.D., assistant professor of health policy and management at the Harvard T.H. Chan School of Public Health says, “COVID-19 could be a good use case for telemedicine, but it will partially depend on lawmakers’ willingness to relax, or at least streamline, regulation.”

In the meantime, entrepreneurs are getting into the game, developing platforms that connect patients with medical professionals. Recently Telemedicine providers launched a National Telehealth Response Program to help hospitals, health systems, and health plans blunt the spread of COVID-19.

This is the moment. The opportunity has arrived to harness the innovation of telemedicine and enable more access to healthcare for patients of all backgrounds.

2: Remote Working

The Covid-19 pandemic is seeing companies around the globe having to suddenly change the way they work. At Clarity we are making every effort to help our customers transition smoothly to a remote working environment, ensuring their business continuity is not affected.

Clarity Hosted PBX includes integrated web conferencing and LiveChat features, as well as Mobile Apps for employees to collaborate while working from home. Workers can keep themselves informed of company policies and work requirements while still feeling connected to the rest of the team. During these unpredictable times, rest assured you can switch your workforce to a remote work environment, without sacrificing productivity.

Schools, universities and colleges can make use of a free PRO edition license which includes up to 100 web conferencing participants completely free, for one year.

Keep Present Remotely – Host Collaborative Meetings

Host instant virtual meetings with partners and employees, enjoying the benefits of face-to-face communication and collaboration. Attendees can join from desktop, web or mobile, allowing you the freedom of calling ad hoc meetings, anytime. Sales teams can deliver powerful presentations for up to 250 attendees simultaneously, despite current travel restrictions.

  • Easy to use. Clientless. Simply Plugin & download
  • Integrated with 3CX. Free for up to 25 users
  • WebRTC technology. High-quality video and voice
  • Remote control and screen and document sharing
Power Your Productivity – Use Work Extension from Anywhere

With Clarity Android or iOS Apps and the Clarity Web Client, you can literally take your office extension home with you. Answer calls to your office phone extension via your smartphone device and transfers to colleagues without asking customers to call another number.

  • Remotely configurable via QR code, hassle-free setup
  • Automatically reconnect calls while moving between networks, i.e. WiFi and 4G.
  • End-to-end secure calls via tunnel encryption
  • Android and iOS apps completely free at no extra add-on costs
Elevate Customer Service – Connect with Users via LiveChat

Your customer support team can continue to offer the same level of support your customers expect, from the safety of their homes. With the 3CX Live Chat & Talk plugin, you can quickly and easily add live chat support, enabling customers to chat with you and call your company in real-time.

  • Capture your website visitors once they’re on your site
  • Help them find what they’re looking for in real-time
  • Elevate chat to voice or video call – Free of charge
  • Phone, Video, and Chat from one interface

3: E-learning Solution

Up to 100 students and educators can now connect in a virtual classroom environment

LONDON, UK, 19 MARCH 2020 – Clarity Technologies Group, developer of the award-winning business communications solution, today announced the addition of a free school offering of its product to coincide with the Covid-19 business offer that was released last week. As educational institutions across the globe have been forced to close following the outbreak, teachers have been left scrambling to find ways to connect with pupils and parents.

The free license, which falls under the PRO edition of Clarity’s communications solution, includes up to 100 web conferencing participants completely free, for one year. The company hopes that this offer will be more sufficient for schools and universities to be able to gain a better level of continuity for their students’ education whilst the shutdown is in effect.


“The Coronavirus outbreak is going to have an immeasurable impact on schools and universities, in many cases pushing back exam times, graduations and delaying progression of children’s’ education and development. We believe that, with the right tools, schools can minimize the negative consequences of the shutdown and continue to teach students remotely. We’re extending our offer with the hope that we can help schools, teachers, students and parents during this crisis.” – Bruce Kreeger, CEO, Clarity Technologies Group.

Collaboration features for interactive lessons:

The web conferencing feature, Clarity Technologies Group Web-Meeting, enables students and teachers to meet face to face in an online classroom environment. Not only can they participate in discussions, but they can also make use of collaborative features such as whiteboard, polling and screen sharing, for a more interactive experience.

Furthermore, the free PRO Edition solution includes smartphone apps and a web app for making and receiving calls, chat and more, allowing teachers and school administrators to keep in contact with each other and with parents. Schools and universities can also make use of Clarity’s Live Chat and Talk plugin for websites so that parents can easily reach out to them free of charge.

Clarity Technologies Group has set up a dedicated page on its website for schools wishing to obtain a free license, for 1 year. The offer will be valid until the crisis has passed.

For further information and to register for the free Clarity software license, please visit the Clarity website.

About Clarity Technologies Group (

Clarity is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.

With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, Clarity offers companies a complete communications package out of the box.

250,000 customers worldwide use Clarity Hosted PBX including McDonald’s, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods, and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia, and Australia. Visit Clarity on LinkedIn, Facebook, and Twitter.

We are proud to have been providing 3CX Telephone System to North America since 2006. As one of the oldest 3CX Partners in North America with clients worldwide offering this unified communications platform and ultimately earning the level of Titanium Partner Clarity Technologies Group, LLC surpasses expectations.


Call Clarity at 800-354-4160 today or email us at [email protected] . We are partnered internationally around the globe and we are open seven days a week 8:30 AM to 5:00 PM EST/EDT. and .
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