COVID19 Letter to Customers (03-21-2020)
March 21, 2020
To our valued customers,
In view of the health crisis facing our country, we are all adjusting our schedules. Clarity is no different. Today, NJ Governor Murphy and NY Governor Cuomo issued an executive order closing all non-essential businesses in the states of New Jersey and New York.
Because we are in the business of maintaining essential infrastructure, including the sale of technology equipment to the Federal government as well as state and local government, medical providers, childcare centers, etc. we are exempt from that order. Nonetheless, we are doing everything we can to minimize the spread of the virus.
We are continuing to operate much as we have been. To the maximum extent possible, some individual employees are working from home. We can be reached through all of our normal contact methods (telephone, email, support portal) and we will respond just as we have in the past. For the quickest support email, us at [email protected] .
We have been in contact with all common carriers and have been advised that, while specific individual delays may occur, delivery operations are exempt from any restrictions and will continue to operate as usual. You may purchase our primary products from http://184.108.40.206 including CLARITYVOICEtm SIP services, Clarity Text (SMS) services at https://claritytxt.com , and Clarity Web and DevOps Services at https://dotmantech.com .
If you need to have a PBX spun up or need assistance with telecommuting so workers can remote from home, we are only a call, email, or support request away.
Our team is running 24/7 and available when needed.
We will do everything in our power to continue to meet the needs of our customers. Please let us know how we can help you.
Be safe, we wish you and your families health during this trying time in our country and around the world.
Bruce G. Kreeger, President / CTO
Clarity Technologies Group, LLC